Stylists Adding Relaxers to Conditioners on Natural Hair Clients??

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I was totally shocked by this story on strawberricurls.com about a readers’ experience getting a wash, blow-dry and flat iron at a salon. Here’s an excerpt;

Once washed, the shampoo girl and my stylist for the day went away from me and started whispering. I suppose I should’ve worried but I’m not the paranoid type. After the whisper session, the stylist came over and asked what I wanted done… just a wash and blow dry is what I told her. This should involve them washing my hair, conditioning it, blow drying it and then flat ironing it. I had it done hundred of times before without an issue. She said okay and offered to do a deep condition treatment for me as it would help protect my hair.. her words.

I agreed as long as it didn’t take too long and she promised it wouldn’t. To the back of the salon she goes to mix up a deep condition treatment. I didn’t find this abnormal. I often mix things together to use as a DT myself. She started to apply to my hair and it smelled weird, I asked her about it and she said it’s one of the ingredients for Ph balance.

Ummm.. okay.

About ten minutes in it started to burn which I found weird but she assured me it was just “tingling” and it was good for my scalp… another 3 minutes and I told her to rinse me because I was having some sort of allergic reaction or something (I have pretty sensitive skin so this was possible). She rinsed me out and moved me to the chair. My hair was noticeably straighter as my hair wet without product is very curly and big and poofy, lol. This time my curls hung straight-ish which wasn’t normal. She assured me that it was temporary from the heavy conditioner.

“Okay…” I said

She did my hair as normal and 2 days later the breakage started. Panicked, I went to wash my hair and again the curls just weren’t there… I had major heat damage. After several deep treatments, co-washes, etc. my hair never returned to its normal state and continued to break off. I returned to Michigan (where I was staying) and had my hair braided, hoping that would help.

When I finally moved to Illinois (about 3 weeks later) I was ready to take my braids out, upon doing so my hair was just coming out in huge chunks even though I was being gentle. I went back to the salon and pitched a fit demanding to talk to someone in charge. (Yeah, it may seem a bit crazy for hair.. but we know how important hair is to us, right?) When I finally spoke to the manager, she also feigned ignorance. I threatened police action, threatened to sue and eventually someone gave up the information I needed.

She told me that with “nappy” hair, they sometimes add a bit of relaxer to a deep conditioner and apply it. It’s the “kiddie perm” she tells me and most people don’t experience negative results. She said it works well because people are happy that their hair is straighter so they continue to come back.

Click here for the rest of the story. This is so ridiculous!! What are your thoughts ladies? Has this ever happened to you?!

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Black Girl With Long Hair

I created BGLH in 2008 and I've mainly been behind the scenes since then. I'm hoping this forum is a way for me to connect more with my readers, and share my life and hair journey :)

 

173 thoughts on “Stylists Adding Relaxers to Conditioners on Natural Hair Clients??

  1. Does any1 know the name of the salon that pulled this f%ckery????? I would pull a Lisa Left eye…Let it burn *usher voice*

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  2. I wish a heifer would. I do not condone violence but I would kick her ass. People need to e more proactive about these things. I have heard too many of these cases nd no one is taking legal action. They would never do it if they thought that their actions had repercussions. Just a sad state

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  3. I believe this has happened to my 7 yr old daughter!. A year ago I was taking her to for press and curls. On one trip her normal stylist was not there and I allowed a “younger” stylist to do my daughter head. My daughter started getting upset the minute the lady put the conditioner in saying it was burning. I assumed she just didn’t like the stylist because she doesn’t like change. After the style was completed weeks later my mom noticed what looked like burn marks in her head and I noticed her ends were very straight.No matter how many times I conditioned her hair it would not go back to normal. Finally this year in July I gave her a big chop which left her with a medium size afro. I could tell something was wrong but I couldn’t figure out what. I have been careful to do her hair myself and not let anyone else in her head. Her hair is already back to its vibrant old self but now that I know I know I will only go to natural stylist who are dedicated to natural hair if I ever go in the future. PISSED OFF FROM THIS STORY .

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    • Mrs,

      I feel your pain. I used to go to stylist and this was nearly the same outcome. I asked the lady about a wash, blowout, and trim too. She would continually tell me that my hair would not grow much, as if it isn’t already apparent how slowed my growth is due to a pre-existing condition (low iron anemia) and so I hadn’t noticed at first, but she did everything I asked and right up to the point where she’d cut my hair and it was dripping wet. Now I never realized how bad this was until I had read it here once, you never cut natural hair when WET. Then I sadly realized what other than the slight sickness further keeping my hair at bay from growing to full potential. I had even been eating much better with matter of factly a ton of IRON in my diet. It bothered me so much, that that TRICK..he he ain’t gettin no mo of my DAMN hard earned money. She would be all snickerin like when I’d come in and nearly yank my hair out if I were getting braids in it and she would allow the flat iron/curling iron to sit on my hair until it appeared my hair, not the oil was smoking. In my mind I’m like WHAT THE WHATTT, this damn lady is F#kin up. So she tells me it isn’t my hair, its the stuff she put on it that is smoking. Yeah right..I altogether stopped seeing her, though we are in the same family. There are no hard feelings, but her other stylist are not much better. I’ve been there where they sit and continue satring at you and your prized locks/naps/curls which have you, like you are crazy. I hate it and have even heard complaints almost near my face about products I buy, but this time my cousin did what she needed and fired the lady. You should able to go into a salon and get what the hell you paid or are paying for not what the stylist wants for you. I let a limited number of ladies place their hands in my head in general..myself, my natural stylist and when I’m out of town or shes busy..I just get some nice African ladies to do nice braids/conrows for me. All their hands are golden to me and ever since I left my old salon, I have seen nothing but good things with my hair. I just trim my ends myself and not worry too much about ANY salon treatments, there’s nothing that I can’t do on my own without them. Or can get someone else to take care of better. I feel your pain. I had been natural up until 12 years of age, and my mother used to hit comb my hair lol. I know crazy right..but it did work well for us. Then after 12 yrs, I truly don’t know what happened. I think that my mother was tired of hot combing and wanted us to be like the other straight haired girls :/. Go figure…Now I am 23 and have been natural again since graduating high school, about 4 years ago..lol until I actual tried a texturizer..OHH LORDD lol it ended up straightening rather than calming my wild texture, I think I’m 4b or 4c. Anyways, that was around 2009..I have since stopped using those too and only put color in my hair. Lol so I guess you can say I’ma reverting natural, OH GOD did I mention I had a minor mental break..cut my hair around May this year..ALLL OF IT haha. So now I think after about 5 months, it is nearly half the length it was before then lol. I loved my hair short for a little bit, but I’m going to see how long it can get again before I chop once more. It is very tempting to go Amber Rose, sans the color, I’v never been much of a blonde typed gurl..more of a Redd :). Hope that your daughter’s hair is fully back to normal soon and beware of the ROUGE stylists out there ma’am.

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  4. Jigga wha whaaa??!!! LMAO!! Aint that a BLIMP??!! What the heck was they thinking? I for sure would’ve flipped da script and had a full on N moment(if you’ve watched The Boondocks, you know what I mean..) That is total BULL and they know it. I am coming to you and paying you for a particular service and the fact that they did not truly comply with that means that I do not have to pay you Jack Nicholson!! Its one thing to go for a wash/blowout and another to leave with a relaxed head..Its reasoning like that that I do not go to the salon, because some stylist be as I term it “half steppin”. They don’t know when to keep their mouth shut and then do your hair like they want it. I’m paying, not them..so they should first of all not be allowed their opinon of my hair because I am not paying them..secondly I’m always told 2 of certain things..if you have nothing nice to say, don’t say it at all and the other if you EVENN venture there, jsut pull me aside and tell me alone. The fact that they even did that showed that they do not cater much to us NATURALS and it isn’t fair to do such a thing. Its almost like goin to a party and they slip a roofy in your drink w/o telling you. That’s crazy and they should have to pay damages lol. No punt intended..but somebody’s gotta RE-up somewhere along the line. Someones beautiful hair had to suffer because of some stupid routine that they do not go over with every client. I think that they did that purposely. I’m like this, I’m NATURAL and here..you ain’t gotta like the hair nor the lifestyle..but one things for sure YOU WILL RESPECT IT AND ME. Because so long as I’m whipping the bank roll out, ain’t a darn thing you should be OBJECTING to when I’m greasing your palms. Be RESPECTFUL IN MY DECISION and don’t give NO LIP.

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  5. wow, trying to sneak in something to a client’s hair that they didn’ want or ask for. Without their permission. If I didn’t sue, I would make sure that bitch loses her business through word of mouth, to people I do know and don’t know. If the client wanted a perm, she would have either asked you or have already been relaxing her hair for a while. This ticked me off so much, I almost wasn’t sure I’d be able to type! She really needed a butt whooping!

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  6. Mannn still some crazy ish!! I WISH YOU WOULD!! but yeah, I agree word of mouth gets woah and you gots ta be quite careful bout that right there. One screw up and you lose all or bout nearly half fo ya clientele. Yup Id get the name of the shop and let it be known, thats why you sometimes, depending on how you are..just stick with places that are strictly NATURAL shops that cater to you. I feel for this lady..mann I tell you, that I do not miss those tingling near burning sensation on myyyy scalp!! Can I get an AMEN, HALLENUJH!! Lol noww unless its some of Dr. Miracles Deep Conditioner, Id say a huge NO THANK youuu and runnn. I think if I start to see white creamy stuff that has a crazy smell to it before/during/ and after applied I tend to freak out..bad memories from relaxers that burned or that never took :/

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  7. Hell nooo. HEAS.WOULD.ROLL. Lady don’t just threathen police action, act. They can’t be allowed to abuse clients right like this. If you just walk away you’re giving up and this is too great an injustice to go unpunished. If you can manage the attention,call some tv stations or something, dont just stick to BGLR.

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  8. THIS HAPPENED TO MY DAUGHTER!!!! She tried a new hairdresser and washed her hair a few days later and her hair wouldn’t curl. She cried so hard, I REALLY wanted to hit that hairdresser with a bat. My daughter’s hair was down her back, the same consistency as Alicia Keys, which is WAY too thin for a relaxer. I took her to our regular hairdresser and the owner noticed the difference and said “you have to watch it– a lot of people from my country (Dominican Republic) put relaxers in the conditioner”. My daughter’s hair broke off so badly, she has to trim it regularly to remove all of the damage. this is a year later, and it’s only up to her shoulders.

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  9. Fast forward 3 years… I moved to NJ and started going to a new hair dresser. After 2 months of going to this new hair dresser, I was convinced she was doing a crappy blow out because my “amazing” hair dresser that I had back in the BX did such a flawless job and I started missing her. My hair started curling in my sleep, at the gym and in the shower cap. I started resenting this new hair dresser. Four months later, I start noticing this THICK NEW HAIR GROWTH and it was noticeable… My hair was breaking, stringy and falling out before because there was relaxer in the conditioner! How else do you explain such a thick new growth of hair with stringy ends when I haven’t been voluntarily putting any chemicals in my hair and all this new hair growing out in NJ hasn’t happened in the last 3 years while I lived in the BX. Its a nightmare in real life. I will continue to grow my hair out and chop it off as necessary. I am not a fan of short hair but I know it must be done. I recommend that if you go to inexpensive hair salons, you bring your own products every time and never let them use their own “leave-in” conditioners.

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  10. My GOD!!! I am sorry I started this comment like this but I AM A VICTIM OF THIS HORRIBLE TRUTH!!! I never believed it and laughed at these “myths” until unbeknownst to me, I went through this horrifying truth. I am Dominican. My mother is a hair dresser. I relocated to NY and I stopped all chemicals cold turkey, no dye, relaxer or anything in my hair. I wanted “virgin” curly hair and would go once a week to a hair dresser in the BX. After some time, I was amazed how my hair “behaved” so properly in the rain, never got curly after the gym or anything. I chalked it up to the NY weather and lack of humidity that I experienced back in FL. My hair would now break and fall out like crazy and I just convinced myself that it was due to stress and anxiety I was consistently experiencing from personal matters of moving, isolation, relationships and work.

    Fast forward 3 years… I moved to NJ and started going to a new hair dresser. After 2 months of going to this new hair dresser, I was convinced she was doing a crappy blow out because my “amazing” hair dresser that I had back in the BX did such a flawless job and I started missing her. My hair started curling in my sleep, at the gym and in the shower cap. I started resenting this new hair dresser. Four months later, I start noticing this THICK NEW HAIR GROWTH and it was noticeable… My hair was breaking, stringy and falling out before because there was relaxer in the conditioner! How else do you explain such a thick new growth of hair with stringy ends when I haven’t been voluntarily putting any chemicals in my hair and all this new hair growing out in NJ hasn’t happened in the last 3 years while I lived in the BX. Its a nightmare in real life. I will continue to grow my hair out and chop it off as necessary. I am not a fan of short hair but I know it must be done. I recommend that if you go to inexpensive hair salons, you bring your own products every time and never let them use their own “leave-in” conditioners.

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    • Contact your State Board of Barbering and Cosmetology. They can investigate/fine/shut down salons for things like this.

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  11. They need to be sued, some stylist think once you sit in their chair THEY are in charge, they don’t consider the fact some people have an allergy to the chemicals in relaxers . my mind is blown

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